Privacy Policy

At SpinBetter Casino, your trust is our top priority. We are fully committed to safeguarding your personal information and ensuring it is handled with the utmost care and respect. This Privacy Policy details the methods we use to collect, process, and protect your data. Please read it thoroughly to make informed decisions about engaging with our services.

Data Processing

This Privacy Policy outlines our responsibilities under gambling regulations to process the personal data of our players. Data processing is essential for enabling gameplay and delivering related services.

SpinBetter Casino operates under the management of Dama N.V., a company registered in Curaçao, and its subsidiary, Friolion Limited, based in Cyprus. Dama N.V. is licensed and regulated by Antillephone N.V.

Acceptance of this Privacy Policy is required to use our services. We may update this document periodically, and continued use of our platform signifies acceptance of any changes.

Information We Collect

We collect various types of personal data through our website to enhance your experience and meet regulatory requirements, including:

1. Registration Information: Details provided when signing up, such as your name, contact details, and identity documents.
2. Communication Records: Logs of interactions through email, live chat, or other channels.
3. Transaction Data: Information on your deposits, withdrawals, and gaming activity.
4. Verification Documents: Documents used to confirm your identity and comply with legal standards.

How We Use Your Information

The data we collect serves the following purposes:

1. Processing transactions and managing bets.
2. Delivering requested services and support.
3. Verifying your identity and ensuring compliance with legal obligations.
4. Sending promotional offers, subject to your consent.
5. Preventing fraud, money laundering, and other illegal activities.
6. Conducting market research and analyzing aggregated data to improve our services.

Marketing Communications

With your consent, we may send promotional emails or messages about our products and services. You can opt-out at any time by adjusting your account settings or contacting our support team.

Sharing Your Information

We do not sell or rent personal data. However, we may share it with:

• Affiliated Companies: For operational purposes within our corporate group.
• Business Partners: When necessary to deliver services or meet legal requirements.
• Third-Party Service Providers: For processing and compliance, as required by law.

Data Security and Retention

We prioritize the protection of your personal data by adhering to strict legal and technical standards. Your data is retained for the duration of your account's activity and a minimum of five years after its closure, as mandated by anti-money laundering laws.

Cookies and Tracking Technologies

SpinBetter Casino uses cookies and similar technologies to improve website functionality, analyze user behavior, and support marketing efforts. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience.

Your Rights

As a user, you have the right to:

• Verify the accuracy of your data.
• Update or correct personal information.
• Object to the use of your data for marketing purposes.

To exercise these rights or address concerns, please contact our Data Protection Officer (DPO) via email. If you reside in the EU, you may also file complaints with your local supervisory authority under GDPR.